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HELP

We, at BSNL believe in providing our customers with world-class customer experience. In keeping with this mandate we have made it easier for our general customers to view and pay their BSNL CDMA telephone bills online, through this portal. Presently, the BSNL North Zone Customers can pay their CDMA bills online. We are in the process of integrating with West Zone and East Zone customers to pay their CDMA bills online. We currently partner with UTI, HDFC, ICICI banks to enable payment through integration with Internet Banking system. Shortly we will have many other banks as partners to further enhance the quality of the portal.

General customers of BSNL can access this feature by following simple steps, namely, Register, Enroll CDMA Account, View & Pay Bills Online and View Payment Transactions:

Online Bill Payments

  • Register Login

    Here you will have to provide some personal information such as your name, contact address and email. The information furnished will be kept confidential. Click here to register.

  • Enrol CDMA Phone Account

    After you successfully register, you can add the phone account, for which you want to view and pay the outstanding bills online. First, you need to select a circle. For example, if your phone falls in the 'AP' circle, you need to select 'Andhra Pradesh' from the combo box. Then you can add an account by giving your Account Number and the phone number. Thus, you can add multiple phone accounts to your login. Also, you will have an option of deleting them if the need arises.

    The registration and addition of phone account is an instantaneous and one-time process. Once added, the portal will keep updating all the outstanding bills automatically. When you add an account for the first time, your bills would take some time to reflect on the site. Later on, the bills would be shown as and when the bills are released or generated. While adding a phone account, you have an option of requesting for electronic bill mailers (emailing of the new bill, as and when it is generated) and electronic bill payment alerts (reminder email to pay the bill, three days before the Pay-by-Date of the Bill)

    At the moment, only general subscriber's phone accounts and the corporate phone accounts are available on the portal system.

  • View & Pay Bills online

    The outstanding bills for the phone account(s) added, are made available to view and pay online. Please note that the bill can be paid through the portal only till the pay-by-date of the bill. The bill payment is possible through integration with Internet Banking system.

    We at BSNL are committed to greater customer satisfaction.

 


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